FAQ2022-08-03T10:16:56+00:00

FAQs

Is it Sano or Sano? And what does Sano mean anyway?2022-08-03T09:27:38+00:00

It’s Sano, not Sano. Sano means “healthy” in Italian. Healthy Gardens. Which, not coincidentally, is where we source our fresh-frozen flower, which is the basis of every product we make.

Where can I find your products?2022-08-03T09:28:04+00:00

Check Weedmaps, Jane or Leafly. If we’re not sold at your favorite dispensary, let them know!

How should I store my products?2022-08-03T09:29:57+00:00

Aqua Live Resin Diamonds & Sauce and Whip: Store in a cool, dark, dry location between 50 and 70 degrees fahrenheit (think wine cellar).

  • Short term storage (unopened, less than 3 months): Refrigeration is not necessary unless moisture cannot otherwise be mitigated. Refrigeration is not recommended for open containers.
  • Long term storage (unopened, more than 6 months): Seal containers in a secondary airtight bag before freezing or refrigerating to avoid condensation. Important: If product is stored in a fridge, freezer or cooler, allow the product to warm to room temperature before opening.
  • Before first use: Induction seal is airtight and prevents oxidation, evaporation, and leaking.
  • After opening: Induction seal fits perfectly inside the cap after opening to maintain a nearly-airtight seal between uses.

Aqua Live Rosin carts and whipped rosin: Store in an airtight container in a cool, dark, dry location between 46 and 60 degrees fahrenheit.

  • Short term storage (unopened, less than 1 month): Refrigeration is recommended for storage of unopened product to avoid fluctuations in ambient temperature. Open containers should be resealed in an airtight container before being returned to cold storage.
  • Long term storage (unopened, more than 3 months): Seal containers in a secondary airtight bag before freezing or refrigerating to avoid condensation. Important: If product is stored in a fridge, freezer or cooler, allow the product to warm up to room temperature before opening.
  • Before first use: Induction seal is airtight and prevents oxidation, evaporation and leaking.
  • After opening: Induction seal fits perfectly inside the cap after opening to maintain a nearly-airtight seal between uses.

Aqua Live Vape Pens (carts and all-in-ones): Store upright at room temperature. Avoid extreme heat and cold (leaving it in your car could lead to leaks). Careful keeping it in your pocket as our pens are made with glass.

  • If you leave your cartridge or All-In-One on its side, leave the unit mouthpiece up for about an hour before use or you can warm the unit in your hands until the oil settles at the bottom of the tank. Then take some short 2-3 puffs to saturate the wick before enjoying.
I live in a state that isn’t Colorado, can I buy Sano products online?2022-08-03T09:30:13+00:00

As cannabis is not federally legal, shipping product is not prohibited (it’s illegal). Our products are available at licensed and preferred dispensaries across the state of Colorado.

What if I have a product issue?2022-08-03T09:30:30+00:00

Return to the retailer you bought it from for a replacement. We stand behind our products. If you have questions, you can email us at info@sanogardens.com

Do you test your products?2022-08-03T09:31:31+00:00

Does a bear shi… nevermind. Yes. In fact, we test all products (all raw materials, extracts and final products) internally for potency, cannabinoids, terpenes, heavy metals, residual solvents, microbes, pesticides and mycotoxins. Once a batch has passed our rigorous internal testing procedure, we send it to a licensed, accredited and state-mandated testing laboratory. If you’d like to review any of our test results, every single label includes a QR code. Scan that code to view the results. You can also view batch tests here.

What’s special about Live Resin?2022-08-03T09:31:56+00:00

What isn’t special about live resin? It’s potent. It’s terpy. It’s delicious. See what Leafly has to say about live resin.

I have a question that isn’t answered above. Can you help?2022-08-03T09:32:16+00:00

Of course, email us at info@sanogardens.com

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